Frequently Asked Questions
Everything you need to know about shopping with Aviva Wholesale Florida.
What is the minimum order requirement for wholesale pricing?
To qualify for our wholesale rates, we require a minimum order value of $100. This allows us to maintain competitive pricing for all our bulk buyers and retail partners.
How long does shipping typically take within Florida?
Orders within Florida generally arrive within 1-3 business days. We process all orders placed before 2:00 PM EST on the same day to ensure the fastest possible delivery.
What is your return policy for damaged or defective items?
If you receive a damaged or defective product, please contact our support team within 48 hours of delivery. We will provide a pre-paid return label and issue a full refund or replacement once the item is inspected.
Do you offer local pickup for Florida residents?
Yes, local pickup is available at our warehouse location during business hours. Simply select 'Local Pickup' at checkout, and you will receive an email notification when your order is ready.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and wire transfers for high-volume bulk orders.
Are your products authentic and quality-guaranteed?
Absolutely. We source our inventory directly from verified manufacturers and authorized distributors to ensure that every product meets our strict quality control standards.